Keynote Topics

Dealing with Difficult Conversations

Have you ever put off calling your client because you were afraid they might just say 'no'?
Do you allow team members to continue with inappropriate behaviour because you don't want to rock the boat?
Might you just not deal with a situation hoping it will go away?

Funny thing is it never does 'just go away', does it?

If performance in your work-place could do with people taking accountability and responsibility for what is going on around them then this session is for you.

This keynote will get you to 'look in the mirror' and ask yourself how your own thinking and behaviour is actually making conversations more difficult than they need to be. Getting you to focus on what you say, think, and do to provide a practical tool-kit of ideas to manage difficult conversations.

Audience

Sales teams
Financial Planners
Marketing teams
Accountants
Consultants
Lawyers
Franchisees
Pre & Post Sales Consultants
Small Business Owners
Teachers
Managers & Leaders
Parents

Duration

30 to 90 min keynote. 1/2 to one-day

Outcome

Personal Plan of Action for dealing with Difficult Conversation situations.

Symmetry "Hugh is an elegant, classy and insightful speaker who engages his audience with his unique message - that achieving results simply depends on having better conversations. I highly recommend Hugh to anyone looking to achieve more from their sales, networking or business development activities."

David Thomas
Principal, Think Global
www.thinkglobal.com.au