"Hugh Gyton from Just a Conversation has worked for The Wine Society on a number of occasions. It has not only been a pleasure to work with Hugh but he has added a lot of value to our business through business coaching and sales training. Most recently Hugh ran a number of sales sessions and as part of the development session he used The Conversation Game to facilitate broader understanding of people's work preferences which has really resonated with all team members and they are now appreciating their individual strengths but also the value of other's styles. We will work with Hugh in the future as he makes it a point to understand our business and is professional in all that he delivers. Thanks Hugh.
"
Trish O'Neill, Head of People and Culture, The Wine Society
"Thank you for taking the call last Saturday. I wanted to call and thank you personally after our successful meeting with a prospective client on Friday.
Your willingness to assist us at short notice was outstanding. As anticipated we met with the company Director of the potential company client. As planned with you we left the meeting with a definitive commitment by him to forward the company’s legal future work to us. I was very pleased with the result and more importantly how we managed the meeting.
I am convinced that the “Just a conversation” method and preparation was fundamental to the success of the meeting for all parties.
I sincerely thank for your encouragement and constructive comments in role play that helped us focus.
We are continuing to use the methodology... in our marketing campaign.
To those in doubt as to the effectiveness of this simple but effective methodology I believe our meeting is proof positive it works.
."
Brett Vincent Vincent CCL
"Hugh has a fantastic ability to make the complex world of relationship building seem so simple. His approach that it is just normal, just what we all do, just having a conversation really worked for me. Loved his presentations and the very clear and excellent advice he later provided to me and my business. I highly recommend Hugh."
Toby Marshall Lead Creation
"Hugh... ran a four hour workshop for the Hilton Hotels Senior Leadership Team in Australasia and as a result has secured additional work from a number of individual Hilton hotels. Hugh is engaging as a presenter and delivers a simple message through the conversation game in a way that is fun for all. We all learnt something about ourselves that will add value within the teams we work and how we communicate with each other. I would not hesitate to recommend Hugh to other businesses."
Brendan Toomey Regional Director of Human Resources - Australasia, Hilton Hotels of Australia
"Hugh was recommended to me as a person of good character and exceptional training skills; he not only displayed these qualities but also was engaging, communicative, flexible and imaginative. Hugh helped us to grow Candle into one of the most admired companies in the industry. I highly recommend him for culture changing sales oriented assignments."
Robert Collins Owner, BSRP Asia
"...Hugh did a fantastic job. Everybody thoroughly enjoyed the day, there was a good dose of humour which kept everybody well and truly motivated and the outcome was very positive. Our team actively applies what they have learnt when communicating with clients as well as suppliers which in turn enhances our ability to provide superior care. We can without hesitation recommend Hugh Gyton."
Peter Pluess Managing Director, Fracht Australia
"Hugh & Tracey, My heartfelt thanks to you both for the invaluable media training you gave me in preparation for my interview on 'LAW TV' on the Sky News Business Channel. As lawyers, we expect ourselves to be naturally good at 'public speaking'. Your training showed me the difference between giving a good interview, and giving a holistic, interesting and polished performance. Your advice, suggestions, strategies, honesty and good humour allowed my confidence and skills to grow, and ultimately for my interview to be a tremendous success. I now have skills that I can translate into my professional and personal life to positively enhance my concentration, focus and body language. I could not have done it without you! I recommend you both so highly. I hope very much that we will work together again."
Tyrilly Bolton SWAAB Attorneys
"Thanks for your great presentation the other day. As a speakers coach and MC I see hundreds of presentations a year. My gauge as to how effective a presenter has been is if I am still thinking over the presentation a week or so afterwards. This has been the case with you. Congratulations. You show tremendous courage and originality. Your speaking style is congruent with your content; watching you speak is like listening to and observing a good conversation."
Peter Miller www.speakerscoach.org
"Thank you for your inspiring presentation. In such a short time it has made me evaluate my position in myself and most importantly my purpose in business." Adele Taylor
"Good Morning Hugh, The 2008 Spring Summit in Sydney last weekend was a great success – due in part to your fantastic presentation. Thanks for giving so generously with your time and your information. Your presentation was excellent and there was never a doubt that you really knew your subject and shared it with us in very easy to understand language. You have a very relaxed style of presenting Hugh that is very easy to listen to and learn from. I wish you every success with your speaking career and look forward to welcoming you to future NSAA events in 2009 and beyond. " Robyn Henderson Executive Officer, National Speakers Association of Australia
"With his genuine approach and easy professional style, Hugh shared specific, practical and useful ideas to engage us in a deeper conversation with ourselves to motivate us to sell with integrity and enthusiasm." Noelene Dawes
"Great content on selling truths! Major points I picked up on were: energy vs. time management, people have to want to deal with us, dependent on how we think of ourselves, our selling and brand." Peter deHorne Dakootz International
"Hugh defines the key to increased sales, creating the right conversations. He is a master at helping people understand the importance of the conversations they have, and the keys to effective conversations."
"Hugh is an engaging and entertaining keynote presenter with a clear and innovative message. For anyone who is in sales and want to improve your attitude and skills in this area, you need to hire Hugh!."
Anders Sorman-Nilsson Thinque www.thinque.com.au
"Hugh spoke at our annual conference and did a masterful job of making selling simply a conversation. He is a master at coaching people, training teams or motivating audiences to achieve bottom line results through the power of conversations not techniques. It's amazing to see how often his work appears and translates into the general day to day operations of our life and business."
Matt Church CEO, Thought Leaders www.thoughtleaders.com.au
"Hugh has a wonderful positive energy and a real passion for making a difference to his clients. When we presented on the same platform, I was impressed by his relaxed, engaging delivery style. If you want to learn about how to really connect with your employees and customers, you should definitely have "just a conversation" with Hugh."
Helen Mac Mac Results www.helenmac.com.au
"Hugh has got a very unique perspective on getting people to overcome their fear of sales and to simply turn it into a conversation. He has a very professional manner which both socially and from a business perspective builds trust very quickly. I've learnt alot from Hugh and I am sure you can too."
Chris Gray TV Presenter and Property Mentor, Red Wealth Creations/myhome TV, Red Wealth Creations www.goforyourlife.com.au
"Hugh has an amazing way with words and an incredibly relaxed style. He makes the difficult look easy which in itself is such a great endorsement for Just a conversation! His keynote on the importance of connection is immensely powerful, he really adds value. Thanks for taking the time to share your thoughts, Hugh!"
"Hugh is an elegant, classy and insightful speaker who engages his audience with his unique message - that achieving results simply depends on having better conversations. I highly recommend Hugh to anyone looking to achieve more from their sales, networking or business development activities."
David Thomas Principal, Think Global www.thinkglobal.com.au
FACILITATOR/COACH
"In this day of email, SMS and MSN it was a refreshing reminder that some people think the “art of conversation” has not been lost. Meeting and listening to Hugh could not have come at a better time for our business. His impact started the minute he arrived but will continue long after he left." Mick Mulqueen National Business Development Manager, Conveyor and Hoist www.conveyor&hoist.com.au
"Hugh was engaged to deliver a tailored program for 10 of our people to view "Selling is Just a Conversation" over 4 weeks. Feedback from the team was: "best money I have ever spent", "best training course ever", "valuable from the 1st to the last minute", "made me think totally differently about how I execute my job - learned a lot from Hugh". We will engage Hugh again because he engages honestly, professionally, warmly and thought provokingly." Runi Nielsen-Candido, Head of Sales Engagement & Support Services, Communications Design & Management Pty Limited
"Thank you so much for the invite to attend your recent workshop “Selling is just a conversation”. The day was filled with great tips and techniques and I left feeling far more confident in my ability to turn conversations into sales. I love the phrase “leave your brilliance in your briefcase”. I’ve had fun and great success already using the skills in phone conversations! So thanks again for a great day!" Kathryn Orford KO Incorporated www.KOIncorporated.com.au
"Hugh, thanks again for your motivational, inspirational & entertaining presentation to my team at our Caloundra offsite. We thoroughly enjoyed every moment of it and the group came away feeling both energised and convinced of the many benefits of simply having an engaging conversation with our customers." Mick Newell, Operational Delivery Manager SingTel Optus Pty Limited
"Dear Hugh, When I found out that you were running a PISTDC sales course I was immediately sold on coming. Why? Because I already know it works from experience. I also had no hesitation of putting my entire team through the course. They all loved the way it made them focus on the customer’s needs and have been actively using it. I strongly recommend this to anyone wishing to substantially improve the productivity of their sales force. At the same time they will be making a valuable gift to their staff by improving the quality of their conversation and interaction, both professional and personal." Geoff Noble, Head of International Distribution, Beacon IT Group
"We continue to get astounding results from our staff from your "Presentation is ....Just a Conversation" course. The confidence levels after the training are way up, the feedback is excellent and the quality of presentations vastly improved. Instead of having to drag our staff along we now have them lining up. This is in no small way a tribute to both the way you have structured the course and also to your dynamic training style." Leonard Smith Manager, Learning and Development Unit, Australian Quarantine and Inspection Service
"Hi Hugh, I took your 'Selling is just a conversation' training last Friday in Sydney and wanted to provide you with some feedback. Firstly, your ability to disseminate theory and structure in such a tangible and personal way is remarkable. I was totally engaged and captivated in the training from start to finish, thanks to your style, not to mention the valuable content. Secondly, I felt pushed to change my approach on the spot - which very rarely happens in training. I very much welcomed the chance to practice the methods and feel 'uncomfortable' in such a safe environment. This was on the spot training that asked me to change and at the same time provided what felt like a safety net. Many thanks Hugh, really enjoyed the training actually more like an experience than just training."
Julia Adamson Portland Group
"Hugh has presented on goal setting and personal selling to my TEC group as well as to prospective TEC CEO members. He delivers with much energy and is able to connect in a way that facilitates people to gain insights into their own behaviours when it comes to selling themselves or their organisations' products/services. I would recommend Hugh to any organisation which is seeking to lift the sales performance of its people."
Jim Landau Chairman, Centricom Pty Ltd.
" Thank you for a well run workshop. Both the content and the delivery were outstanding! What I found extremely powerful about Selling is just a conversation is that it puts into a process something which requires a high level of self awareness and inter-personal proficiency. Making something intangible, tangible for the process driven individual. This makes it particularly relevant for those of us selling services and who are by nature more fact based rather than relationship driven individuals." ." Enrico Rizzon Director - Consulting, Portland Group www.portlandgroup.com.au
"After you talked at the teambuilding session for our underperforming development team, I decided on a change to reenergize my work life and get back my spark. So I moved to London where I am still working for the same company but in the consulting team, and I'm thriving. Learning heaps and inspired again. I'm in Kenya at the moment providing services to a bank, back to the UK for a week and then off to Canada for a few weeks. Thoroughly driven to deliver the best quality professional services the customer can buy. It has been a very interesting trip to Kenya, and am considering a humanitarian career change in the future. Appreciate the inspiration in your sessions and your newsletter." Mat
"Every interaction with Hugh is energizing. His conversations are dynamic, versatile and authentic. Hugh's ability to relate to and with others in mindful, thought provoking dialogue is invaluable."
Jon Pratlett Managing Director, Going For It
"Hugh defines the key to increased sales, creating the right conversations. He is a master at helping people understand the importance of the conversations they have, and the keys to effective conversations." Rowdy (Ron) McLean Founder, Creating Synergy www.creatingsynergy.com
"Hugh is a connector, composed and a superb conversationalist. Always willing to go the extra mile for a colleague or a client, I can highly recommend him."
Mark Jones Partner, I'M Learning
"Bravo! What a wonderful experience for the last meeting of the year. Thank you most sincerely for an excellent workshop this morning. The members thoroughly enjoyed the interaction and the very practical outcomes experienced. We also had a lot of fun during the morning which added to the success of the session. The ratings certainly reflected the appreciation by the members both both presentation skills and take home value." Barry Upfold Chairman www.tec.com.au
"Fantastic illumination of how people buy people and the importance of communication." Keran Baker www.firestarter.com.au
"Hugh is a 'natural' delivering from a stage or presenting in front of a group of people. Not only is he very knowledgeable in his area of expertise he has a very warm, accessible and engaging style that immediately makes the audience feel they are in the hands of a highly capable and professional presenter. I can recommend Hugh's services without hesitation." Ross Clennett Director RossClennett.com
"Guys, Last week, I reviewed some of the material that Hugh has developed - its excellent. I recommend that you engage in this activity sincerely it will be of immense value to you. By the way, I have had the opportunity to attend two workshops which Hugh had conducted in 2006 - he is very good. He has the skills to draw out the best in you and he will challenge you to think differently. He is also very clever at disguising a lot of hard work as fun. Enjoy the journey." ."
Hari Ramachandran Singtel Optus Pty Limited www.optus.com.au
"A huge strength of Hugh Gyton’s team is the very professional individual coaching and mentoring. They listen to our briefs on individuals, hone in on specific issues and follow through to get results."
Neil Pollington General Manager, Toll Express www.toll.com.au
"I had the pleasure of experiencing a tele-coaching session with Hugh Gyton in early April 2009. Hugh makes the subject of selling and relationship building, in the form of just having a conversation very easy to understand.
Hugh's warm and friendly approach is supported by a deep understanding of the selling and relationship building process.
The value has been excellent,and I am using Hugh's principles where I can. His book is essential reading and I regularly refer to it.
Thanks Hugh for a great session!"
Phil Wagner
"There are some things you can’t achieve with directives by email! We needed the expertise of training professionals. Of the two suppliers we briefed, Hugh Gyton immediately impressed us by proposing a program tailored specifically for us. The other supplier offered only a standardised course......Hugh and his team are always enthusiastic and dedicated to helping us......The genuine commitment of Hugh Gyton to ensuring we get maximum value has surpassed our expectations."
Steve Jones General Manager HAL Data Services Pty Ltd www.haldata.com.au
"Hugh’s coaching has helped me get into action and be accountable for what I say I am going to do. Not surprisingly, results have started to show up!! Often as a sole provider of services, I begin a week or a month with the best intentions of making some new contacts, find prospects to discuss opportunities with, or even just revisit some of my past clients to see how they’re going and let them know what I’m up to these days. Sounds simple, but somehow “other things” – like delivering services to existing clients - have a habit of getting in the way, don’t they?!!. Hugh is very skilled at helping me own up to my procrastination and commit to action, easily recalling and implementing what I know fundamentally about sales and business development. As a result - and in a remarkable short space of time - I have become involved with two new opportunities that fit my ideal client profile as well as signing up an additional new client. Thanks, Hugh!."
Sue Tsigaros Principal, Executive Coach, Iris Group Pty Ltd www.creatingsynergy.com
"We're not a company that blows hundred of thousands of dollars on training; training has to deliver real benefits. Hugh and his team delivered outstanding value for money, and made sure we met our objectives."
Trish Wills HR Manager, Cap-XX www.cap-xx.com.au
"You certainly connected immediately and positively with the members and kept them interested and engaged throughout the morning. I thought that your facilitation skills were an outstanding feature of your presentation which just led the members through your well laid out and presented workshop. Excellent all round – thank you!........"
"Having attended a number of sales training courses over the years, I thought Hugh Gyton’s emphasis on relationship building with the client through conversation was a different angle. The ‘Selling is Just a conversation’ methodology helped our more experienced sales people, as well as those that had never been on a course before and don’t consider themselves in a sales role."
Andrew Black Director, Solutions Asset Management Limited www.samlimited.com.au
"We have reduced customer complaints from five to one per month and staff disputes from six to two per month."
Andrew Grant Group Managing Director, HAL Group Pty Ltd www.haldata.com.au
"Hi Hugh, Just a quick email to thank you for yesterday’s session. Really great. It was fantastic - clearly helping me to see where, what I can do differently! I found observing and doing the exercises a real gem. It has helped to embed your approach to using clearly structured conversations as the starting point for building professional relationships – regardless of whether there is a sale at the end of the day. After all, not wasting time chasing a “wrong” deal is just as important as knowing how to “sell”. I feel much more comfortable with the POC now! Thanks again and I look forward to our next conversation."
Sharonne Phillips Principal, Calm from Chaos www.sharonnephilips.com
"Just wanted to say thank you for all your help. It has been a pleasure working with you! That last session was brilliant - just the information I needed to help take my practice to the next level. Thanks for the practical tips – they have been so beautifully simple and I’m really looking forward to putting my new skills to use!"
Ann Gasnick Optimum Massage Therapy www.optimum-massage.co.nz
"Hugh took the time to understand our organisation and each individual, then conducted the course with specific reference to our business."
Ben Waters NSW State Manager, Salmat www.salmat.com.au
"Thanks for yesterday. The training course was fantastic! I got a lot out of it, and wish I would have done something like this 5 years ago. My colleagues might never appreciate how much future time and energy this course has saved them."
Daniel Butt Consultant, Portland Group www.portlandgroup.com.au
"Thanks Hugh. Your contribution was outstanding and well above my expectations. So thanks again for your commitment to making a difference."
Greg MacDonald General Manager, Lloyd Morgan www.lloydmorgan.com.au
"Thank you, this has been the best half hour... thank you, I really enjoyed it so much."
Lisa Petrie Business Development Manager, Creating Synergy www.creatingsynergy.com
"Hugh Gyton is an excellent ambassador. His enthusiasm is boundless and his leadership struck a lot of chords."
Nick Dugley Operations Manager, CAP-XX Pty Ltd www.cap-xx.com
"It is the best investment I have made this year and I encourage you to follow Hugh's recommendations."
Sharon Williams Managing Director, Taurus Marketing www.taurusmarketing.com.au
AUTHOR
"I picked up your book intending to read a couple of pages and ended up reading it from cover to cover. Well done on putting together such a logical, simple approach to mastering the art of conversation - this will be a handy tool for the women leaders I mentor."
Jen Dalitz sheEO www.sphinxx.org
"Hugh talks the walk and lives "just a conversation." His ability to listen for what is being said, ask clarifying questions and reach agreement is something we can all learn and profit from in business and in our personal life. His book "The Art of Conversation" is a gem and I recommend you read that too."
"Dear Hugh, Thanks for sharing your joy of living with me! I found the “Art of Conversation” a joy of a read, because of both its universability and real-life examples in everyday life. Good luck, Hugh." Dr. Danny Beran www.speakercoach.com.au
"Now that I have finished reading your book, some parts for the second time, I thought I would give you some feedback. It was a great read and really very useful. I have put many of the ideas into practice and I have recommended the book to a number of friends."
Gavin Steinberg, Managing Director Satori Group www.satorigroup.com.au
"Hi Hugh, Thanks for the encouraging words. There have been days gone by when I've done "diddly squat" but your e-mail today put things into perspective for me. I also finished reading your book last night, "The Art of Conversation", was an excellent read. Considering I don't do a lot of reading, I found I could relate to a lot of things mentioned. It's easy to read, follow and understand. I will use some of the methods in my day to day dealings with all whom I come in contact with - work friends, family and clients/customers. So thanks again!"
Brouke McLachlan
"Enjoying the newsletter. Spot on with the 'message'."
Keith Millar Firstcare Australia www.firstcare.net.au
"Am enjoying the newsletter - good job."
Mark Robilliard Managing Director, Accounting Comes Alive www.comesalive.com.au
"Engaging, insightful, relevant and entertaining! Hugh has an amazing ability to connect with you through his newsletters."
Debbie Spellman Director, Symmetry Personal Assistant & Lifestyle Services www.symmetrypa.com.au
"Some feedback on your newsletters so far... really enjoy reading them, short, sharp, they spark my thinking! Keep up the good work!"
"Loved your newsletter and found it very relevant - “shut up and listen”. How much have I missed out on?"
Tony Harris Director, Easyliving Finance www.independency.com.au
"Just a quick note to say that I really like your newsletters. High-value article, couple of other little bits at the end, and a link to the blog. Perfect."
Gihan Perera Expert in Leveraging Expertise www.GihanPerera.com
"Hello Hugh, Thanks again for sending these newsletters. I find them enlightening and entertaining and often pass them on to family & friends as they offer very useful advise. Please keep them coming."
"Hugh Gyton from Just a Conversation has worked for The Wine Society on a number of occasions. It has not only been a pleasure to work with Hugh but he has added a lot of value to our business through business coaching and sales training. Most recently Hugh ran a number of sales sessions and as part of the development session he used The Conversation Game to facilitate broader understanding of people's work preferences which has really resonated with all team members and they are now appreciating their individual strengths but also the value of other's styles. We will work with Hugh in the future as he makes it a point to understand our business and is professional in all that he delivers. Thanks Hugh.
"
"Thank you for taking the call last Saturday. I wanted to call and thank you personally after our successful meeting with a prospective client on Friday.
"Hugh has a fantastic ability to make the complex world of relationship building seem so simple. His approach that it is just normal, just what we all do, just having a conversation really worked for me. Loved his presentations and the very clear and excellent advice he later provided to me and my business. I highly recommend Hugh."
"Hugh... ran a four hour workshop for the Hilton Hotels Senior Leadership Team in Australasia and as a result has secured additional work from a number of individual Hilton hotels. Hugh is engaging as a presenter and delivers a simple message through the conversation game in a way that is fun for all. We all learnt something about ourselves that will add value within the teams we work and how we communicate with each other. I would not hesitate to recommend Hugh to other businesses."
"...Hugh did a fantastic job. Everybody thoroughly enjoyed the day, there was a good dose of humour which kept everybody well and truly motivated and the outcome was very positive. Our team actively applies what they have learnt when communicating with clients as well as suppliers which in turn enhances our ability to provide superior care. We can without hesitation recommend Hugh Gyton."
"Hugh & Tracey, My heartfelt thanks to you both for the invaluable media training you gave me in preparation for my interview on 'LAW TV' on the Sky News Business Channel. As lawyers, we expect ourselves to be naturally good at 'public speaking'. Your training showed me the difference between giving a good interview, and giving a holistic, interesting and polished performance. Your advice, suggestions, strategies, honesty and good humour allowed my confidence and skills to grow, and ultimately for my interview to be a tremendous success. I now have skills that I can translate into my professional and personal life to positively enhance my concentration, focus and body language. I could not have done it without you! I recommend you both so highly. I hope very much that we will work together again."
"Thanks for your great presentation the other day. As a speakers coach and MC I see hundreds of presentations a year. My gauge as to how effective a presenter has been is if I am still thinking over the presentation a week or so afterwards. This has been the case with you. Congratulations. You show tremendous courage and originality. Your speaking style is congruent with your content; watching you speak is like listening to and observing a good conversation."
"Thank you for your inspiring presentation. In such a short time it has made me evaluate my position in myself and most importantly my purpose in business."
"Good Morning Hugh, The 2008 Spring Summit in Sydney last weekend was a great success – due in part to your fantastic presentation. Thanks for giving so generously with your time and your information. Your presentation was excellent and there was never a doubt that you really knew your subject and shared it with us in very easy to understand language. You have a very relaxed style of presenting Hugh that is very easy to listen to and learn from. I wish you every success with your speaking career and look forward to welcoming you to future NSAA events in 2009 and beyond. "
"With his genuine approach and easy professional style, Hugh shared specific, practical and useful ideas to engage us in a deeper conversation with ourselves to motivate us to sell with integrity and enthusiasm."
"Hugh defines the key to increased sales, creating the right conversations. He is a master at helping people understand the importance of the conversations they have, and the keys to effective conversations."
"Hugh is an engaging and entertaining keynote presenter with a clear and innovative message. For anyone who is in sales and want to improve your attitude and skills in this area, you need to hire Hugh!."
"Hugh spoke at our annual conference and did a masterful job of making selling simply a conversation. He is a master at coaching people, training teams or motivating audiences to achieve bottom line results through the power of conversations not techniques. It's amazing to see how often his work appears and translates into the general day to day operations of our life and business."
"Hugh has a wonderful positive energy and a real passion for making a difference to his clients. When we presented on the same platform, I was impressed by his relaxed, engaging delivery style. If you want to learn about how to really connect with your employees and customers, you should definitely have "just a conversation" with Hugh."
"Hugh has got a very unique perspective on getting people to overcome their fear of sales and to simply turn it into a conversation. He has a very professional manner which both socially and from a business perspective builds trust very quickly. I've learnt alot from Hugh and I am sure you can too."
"Hugh has an amazing way with words and an incredibly relaxed style. He makes the difficult look easy which in itself is such a great endorsement for Just a conversation! His keynote on the importance of connection is immensely powerful, he really adds value. Thanks for taking the time to share your thoughts, Hugh!"
"Hugh is an elegant, classy and insightful speaker who engages his audience with his unique message - that achieving results simply depends on having better conversations. I highly recommend Hugh to anyone looking to achieve more from their sales, networking or business development activities."
"In this day of email, SMS and MSN it was a refreshing reminder that some people think the “art of conversation” has not been lost. Meeting and listening to Hugh could not have come at a better time for our business. His impact started the minute he arrived but will continue long after he left."
"Hugh was engaged to deliver a tailored program for 10 of our people to view "Selling is Just a Conversation" over 4 weeks. Feedback from the team was: "best money I have ever spent", "best training course ever", "valuable from the 1st to the last minute", "made me think totally differently about how I execute my job - learned a lot from Hugh". We will engage Hugh again because he engages honestly, professionally, warmly and thought provokingly."
"Thank you so much for the invite to attend your recent workshop “Selling is just a conversation”. The day was filled with great tips and techniques and I left feeling far more confident in my ability to turn conversations into sales. I love the phrase “leave your brilliance in your briefcase”. I’ve had fun and great success already using the skills in phone conversations! So thanks again for a great day!"
"Hugh, thanks again for your motivational, inspirational & entertaining presentation to my team at our Caloundra offsite. We thoroughly enjoyed every moment of it and the group came away feeling both energised and convinced of the many benefits of simply having an engaging conversation with our customers."
"We continue to get astounding results from our staff from your "Presentation is ....Just a Conversation" course. The confidence levels after the training are way up, the feedback is excellent and the quality of presentations vastly improved. Instead of having to drag our staff along we now have them lining up. This is in no small way a tribute to both the way you have structured the course and also to your dynamic training style."
"Hi Hugh, I took your 'Selling is just a conversation' training last Friday in Sydney and wanted to provide you with some feedback. Firstly, your ability to disseminate theory and structure in such a tangible and personal way is remarkable. I was totally engaged and captivated in the training from start to finish, thanks to your style, not to mention the valuable content. Secondly, I felt pushed to change my approach on the spot - which very rarely happens in training. I very much welcomed the chance to practice the methods and feel 'uncomfortable' in such a safe environment. This was on the spot training that asked me to change and at the same time provided what felt like a safety net. Many thanks Hugh, really enjoyed the training actually more like an experience than just training."
"Hugh has presented on goal setting and personal selling to my TEC group as well as to prospective TEC CEO members. He delivers with much energy and is able to connect in a way that facilitates people to gain insights into their own behaviours when it comes to selling themselves or their organisations' products/services. I would recommend Hugh to any organisation which is seeking to lift the sales performance of its people."
" Thank you for a well run workshop. Both the content and the delivery were outstanding! What I found extremely powerful about Selling is just a conversation is that it puts into a process something which requires a high level of self awareness and inter-personal proficiency. Making something intangible, tangible for the process driven individual. This makes it particularly relevant for those of us selling services and who are by nature more fact based rather than relationship driven individuals." ."
"Every interaction with Hugh is energizing. His conversations are dynamic, versatile and authentic. Hugh's ability to relate to and with others in mindful, thought provoking dialogue is invaluable."
"Hugh defines the key to increased sales, creating the right conversations. He is a master at helping people understand the importance of the conversations they have, and the keys to effective conversations."
"Hugh is a connector, composed and a superb conversationalist. Always willing to go the extra mile for a colleague or a client, I can highly recommend him."
"Bravo! What a wonderful experience for the last meeting of the year. Thank you most sincerely for an excellent workshop this morning. The members thoroughly enjoyed the interaction and the very practical outcomes experienced. We also had a lot of fun during the morning which added to the success of the session. The ratings certainly reflected the appreciation by the members both both presentation skills and take home value."
"Fantastic illumination of how people buy people and the importance of communication."
"Hugh is a 'natural' delivering from a stage or presenting in front of a group of people. Not only is he very knowledgeable in his area of expertise he has a very warm, accessible and engaging style that immediately makes the audience feel they are in the hands of a highly capable and professional presenter. I can recommend Hugh's services without hesitation." 
"Guys, Last week, I reviewed some of the material that Hugh has developed - its excellent. I recommend that you engage in this activity sincerely it will be of immense value to you. By the way, I have had the opportunity to attend two workshops which Hugh had conducted in 2006 - he is very good. He has the skills to draw out the best in you and he will challenge you to think differently. He is also very clever at disguising a lot of hard work as fun. Enjoy the journey." ."
"A huge strength of Hugh Gyton’s team is the very professional individual coaching and mentoring. They listen to our briefs on individuals, hone in on specific issues and follow through to get results."
"There are some things you can’t achieve with directives by email! We needed the expertise of training professionals. Of the two suppliers we briefed, Hugh Gyton immediately impressed us by proposing a program tailored specifically for us. The other supplier offered only a standardised course......Hugh and his team are always enthusiastic and dedicated to helping us......The genuine commitment of Hugh Gyton to ensuring we get maximum value has surpassed our expectations."
"Hugh’s coaching has helped me get into action and be accountable for what I say I am going to do. Not surprisingly, results have started to show up!! Often as a sole provider of services, I begin a week or a month with the best intentions of making some new contacts, find prospects to discuss opportunities with, or even just revisit some of my past clients to see how they’re going and let them know what I’m up to these days. Sounds simple, but somehow “other things” – like delivering services to existing clients - have a habit of getting in the way, don’t they?!!. Hugh is very skilled at helping me own up to my procrastination and commit to action, easily recalling and implementing what I know fundamentally about sales and business development. As a result - and in a remarkable short space of time - I have become involved with two new opportunities that fit my ideal client profile as well as signing up an additional new client. Thanks, Hugh!."
"We're not a company that blows hundred of thousands of dollars on training; training has to deliver real benefits. Hugh and his team delivered outstanding value for money, and made sure we met our objectives."
"Having attended a number of sales training courses over the years, I thought Hugh Gyton’s emphasis on relationship building with the client through conversation was a different angle. The ‘Selling is Just a conversation’ methodology helped our more experienced sales people, as well as those that had never been on a course before and don’t consider themselves in a sales role."
"Hi Hugh, Just a quick email to thank you for yesterday’s session. Really great. It was fantastic - clearly helping me to see where, what I can do differently! I found observing and doing the exercises a real gem. It has helped to embed your approach to using clearly structured conversations as the starting point for building professional relationships – regardless of whether there is a sale at the end of the day. After all, not wasting time chasing a “wrong” deal is just as important as knowing how to “sell”. I feel much more comfortable with the POC now! Thanks again and I look forward to our next conversation."
"Just wanted to say thank you for all your help. It has been a pleasure working with you! That last session was brilliant - just the information I needed to help take my practice to the next level. Thanks for the practical tips – they have been so beautifully simple and I’m really looking forward to putting my new skills to use!"
"Hugh took the time to understand our organisation and each individual, then conducted the course with specific reference to our business."
"Thanks for yesterday. The training course was fantastic! I got a lot out of it, and wish I would have done something like this 5 years ago. My colleagues might never appreciate how much future time and energy this course has saved them."
"Thanks Hugh. Your contribution was outstanding and well above my expectations. So thanks again for your commitment to making a difference."
"It is the best investment I have made this year and I encourage you to follow Hugh's recommendations."
"I picked up your book intending to read a couple of pages and ended up reading it from cover to cover. Well done on putting together such a logical, simple approach to mastering the art of conversation - this will be a handy tool for the women leaders I mentor."
"Hugh talks the walk and lives "just a conversation." His ability to listen for what is being said, ask clarifying questions and reach agreement is something we can all learn and profit from in business and in our personal life. His book "The Art of Conversation" is a gem and I recommend you read that too."
"Dear Hugh, Thanks for sharing your joy of living with me! I found the “Art of Conversation” a joy of a read, because of both its universability and real-life examples in everyday life. Good luck, Hugh."
"Enjoying the newsletter. Spot on with the 'message'."
"Am enjoying the newsletter - good job."
"Engaging, insightful, relevant and entertaining! Hugh has an amazing ability to connect with you through his newsletters."
"Loved your newsletter and found it very relevant - “shut up and listen”. How much have I missed out on?"
"Just a quick note to say that I really like your newsletters. High-value article, couple of other little bits at the end, and a link to the blog. Perfect."
"Hello Hugh, Thanks again for sending these newsletters. I find them enlightening and entertaining and often pass them on to family & friends as they offer very useful advise. Please keep them coming."